Longenbaugh Veterinary Hospital P.C.

15703 Longenbaugh, Ste. F
Houston, TX 77095



 Client Questionnaire

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Please help us serve you better by answering yes or no to the following questions:

Was making your appointment easy?
Was your phone call answered promptly?
Did our receptionist greet you promptly?
Was our receptionist courteous and helpful?
Was our lobby clean and comfortable?
While waiting, did our receptionists visit with you and offer you something to drink?
Was our technician courteous and knowledgeable?
Was our exam room clean and comfortable?
Did our technician and doctor communicate efficiently and thoroughly the information regarding your pet's visit?
Were you given ample time to explain any concerns regarding your pet?
Was our technician and doctor professional in manner and appearance?
Did our technician explain your pet's treatment plan, expected charges, and the possibility of additional charges for additional services?
If you had a preoperative appointment/discharge appointment, were you explained the at home instructions and final bill? Were all your concerns addressed?
Please provide any additional comments or concerns below. Please include the name of the employee that you felt did not provide you with good customer service. All surveys go directly to Dr. Keadle's private email. Thank you
Your Name(optional)
Would you like our manager to contact you? If yes, please provide your contact information.
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