Longenbaugh Veterinary Hospital P.C.

15703 Longenbaugh, Ste. F
Houston, TX 77095



 Client Questionnaire

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Please help us serve you better by answering yes or no to the following questions:

spacerWas making your appointment easy?
spacerWas your phone call answered promptly?
spacerDid our receptionist greet you promptly?
spacerWas our receptionist courteous and helpful?
spacerWas our lobby clean and comfortable?
spacerWhile waiting, did our receptionists visit with you and offer you something to drink?
spacerWas our technician courteous and knowledgeable?
spacerWas our exam room clean and comfortable?
spacerDid our technician and doctor communicate efficiently and thoroughly the information regarding your pet's visit?
spacerWere you given ample time to explain any concerns regarding your pet?
spacerWas our technician and doctor professional in manner and appearance?
spacerDid our technician explain your pet's treatment plan, expected charges, and the possibility of additional charges for additional services?
spacerIf you had a preoperative appointment/discharge appointment, were you explained the at home instructions and final bill? Were all your concerns addressed?
spacerPlease provide any additional comments or concerns below. Please include the name of the employee that you felt did not provide you with good customer service. All surveys go directly to Dr. Keadle's private email. Thank you
spacerYour Name(optional)
spacerWould you like our manager to contact you? If yes, please provide your contact information.
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